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The Dashboard and Support Portal are separate, and both require a separate login to gain access, although you can create the same email address and password for the Support Portal for simplicity.
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Note: It is important to communicate with Support through tickets to ensure your request is dealt with. Whilst we have phone support, for quick queries, any actionable requests - such as dealing with a bug, building a form or resolving an issue, can only be actioned if you have raised a ticket. |
Support communication must be sent to us via Support in the Dashboard menu. You can also bookmark http://support.re-flow.co.uk which will also bring you to the same Support menu page.
I don’t have Support Portal access, what do I do?
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